FAQ

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About temi

What is temi?
temi is the world's first, truly intelligent, mobile, personal robot for your home, that places you at the center of your technology, including smart home devices, online content and video communications – harnessed by the power of your voice.

Featuring state of the art AI, and a system of sensors and cameras, temi will seamlessly enter your life, perfectly navigating the most dynamic environment you can imagine. temi offers you an effortless way to connect with online content and friends. This is the personal robot experience we have always imagined, and using it is as easy as turning on a light.
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What does temi do?
temi lets you consume your technology in the most natural way at home: handsfree, heads-up, and comes to you whenever you call him. temi lets you experience handsfree video calls, controls all of your smart home devices, lets you enjoy music and videos from any room in the house and is the ultimate AI assistant. temi is an open platform for apps that interact with you: including interactive games, educational apps that make learning fun, medical apps and more. And when you are out, temi enables you to connect from your smartphone and physically be at your home- talk to your family, or just check that everything is safe. For more information we suggest you visit our skills” page.
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Where did the name temi come from?
temi means, “technology for me.”
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How big is temi?
temi is three feet high.
• 39in H x 14in W x 18in D
• 100cm H x 35cm W x 45cm D
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How much does temi cost?
Approximately $1,500 USD.
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How will temi improve my life?
temi delivers an immersive user experience that uses technology to promote deeper, fuller human connection. You can be connected from anywhere at any time to the things that matter to you: your friends, your media, your home. It lets you put your smartphone down and stay connected without disconnecting you from your real life.
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Where is the idea from?
temi is rooted in the importance of quality interactions with friends and family. Founder, Yossi Wolf, conceptualized temi after visiting his grandmother who was shaking so severely, that she could hardly hold a cup of tea. Her inability to do simple tasks made Yossi wonder if there was an easier way for her to connect with her loved ones in today’s world. In that moment, he decided to devote his life to creating temi for her. When he realized all the cool things a personal robot can do, he knew he wanted one for himself.
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Why hasn’t this type of product existed until today?
This product has existed in movies and books for decades. However, technology is now mature enough to support its existence.
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Is it even a robot? Isn’t it an “Alexa on Wheels?
No. You cannot take Amazon’s Alexa and simply add wheels. To make a great product, you need to develop it from the ground up. The mobility aspect that temi has due to our patented Robox brain, enables temi's autonomous navigation and breakthrough human interaction, and opens up a whole new world of ways to serve consumers.
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What does AI mean for you? Does temi have AI?
temi can recognize you, know your preferences and is constantly learning in order to optimize itself to your liking. This is what AI is all about: setting a clear set of rules for learning capabilities in order for a machine to optimize itself to best suit your needs. For example: when you ask temi to go to the kitchen, it will learn the best way to get there by seeing your route. It is constantly learning your preferences.
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Why do I need something that follows me around?
temi only comes to you when called. Instead of carrying your smartphone while at home, temi gives you access to all your media while moving with you. Hands-free and heads up – temi adjusts its screen to you whether you are sitting, standing or lying down. temi features voice and facial recognition with superb audio and video systems that enhance communication, education, and entertainment pursuits while getting to know everyone in your home.
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When will temi be available for purchase?
In November 2017, a beta version of temi be will be available to 1,000 early adopters. We are preparing to launch temi to the larger market in 2018. Learn more in this link
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When will temi start shipping?
In 2018. We encourage you to sign-up to our newsletter and follow our social pages to learn more about temi’s arrival.
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Where can I buy temi?
temi will be available for purchase on our website, and in our upcoming New York City retail location.
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Can I pre-order temi?
While you cannot pre-order temi at this time, we encourage you to sign-up for our Early Adopters Program for a chance to get a first-look, here. Additionally, we recommend that you sign-up to our newsletter and follow our social pages to learn more about temi’s arrival.
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Do you have a store?
Not yet, but soon! We will be opening a retail location in New York.
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Will temi have an app store?
Yes, temi will have an app store to enable you to add games and skills to your temi. You can also download skills for your temi from Google Play.
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I work for the press and want to know more about temi. Who should I contact?
We would love to connect! Please visit our Press Page, here.
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Where can I send my feedback?
We look forward to learning what you think of temi. Please share your feedback with us on our Contact page, here..
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Product

What are the key features of temi?
Learn more, here
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Can I customize temi?
You can customize your preferences through temi’s open Android platform that delivers endless possibilities for educational, medical, gaming and entertainment apps that can move, listen, and interact with you. temi knows your preferences and is always actively learning to optimize itself to your liking.
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Does temi have a personality?
Yes, temi knows when to be serious and deliver upon your requests, and when to joke around when you want to engage in small talk. temi will not have a face, but instead a great UI interface to interact with you. temi is confident and at ease as it moves through a sophisticated world. temi is helpful and happy to do all the things you ask. temi is patient, and learns to engage with you in ways that you prefer and memorizes these preferences. Most of all, temi is a fun and engaging companion whose company you come to enjoy in new ways over time.
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Is temi a boy or a girl?
temi is a robot with a male voice.
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How does temi communicate with people?
temi is operated by voice. temi can understand you, speak with you, and show you exactly what you need on its screen.
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What languages does temi speak and understand?
Currently, temi speaks and understands English, but additional languages will be forthcoming.
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Will temi be available in other languages?
Yes. Currently, temi speaks and understands English, but additional languages will be forthcoming.
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Who makes temi?
The temi team is based worldwide with locations in New York Cןאט, San Francisco, Tel Aviv, Singapore, and Shenzhen. temi was created by Founder and CEO, Yossi Wolf, who is the Co-CEO and Founder of Roboteam, a company that develops life-saving robots for the defense industry. Three years ago, Yossi decided it was time to create life-changing home robots, dedicating his life to developing the world’s first, personal robot for the home. Learn more about the temi team on our About Us page.
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Where are temi's headquarters?
temi has headquarters all around the world, including flagship locations in New York, San Francisco, Shenzhen, Singapore and Tel Aviv.
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Who founded temi?
temi was founded by CEO, Yossi Wolf. To learn more about Yossi and the entire temi team, visit our About Us page.
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Is temi open to third party developers?
Yes, temi has an Android OS open to third-party developers so you can constantly add skills and apps to the platform to keep temi new and innovative.
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Where can I get temi’s SDK?
temi's developers page will soon be open to the public
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Is temi always following me around?
No, not unless that is what you would like. temi comes only when you call it, and is harnessed by the power of your voice.
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What AI engine does temi have?
There are many AI engines integrated in temi. For small-talk and more personal engagement, we are developing temi’s own unique engine.
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What are temi’s dimensions?
Full dimensions: 39in H x 14in W x 18in D 100cm H x 35cm W x 45cm D
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How much does temi weigh?
Approximately 25 pounds.
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Can temi operate itself?
temi can self-navigate, but operates exclusively at your command. temi has multiple sensors to learn its environment and avoid areas like stairs or furniture.
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Can anyone connect to my temi?
Only a defined owner of temi can connect to temi, all other users can call temi and connect only when an owner accepts their call.
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Does temi recognize me?
Yes, temi gets to know everyone in your home through voice and facial recognition in order to learn their interests and preferences.
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Can everybody operate temi?
Yes, temi was developed so that all members of the family can operate it with ease from young children, to older generations.
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Security & Personal info

Is temi safe? Can it stumble and fall?
Featuring state of the art AI, and a system of sensors and cameras, temi seamlessly enters any room. We are using the most optimal dimensions, driving system, and sensors to provide great mobility and stability over any surface including hard floors, rugs and room transitions. When temi senses an obstacle it can’t avoid, like stairs, it simply stops.
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How do you ensure my personal info is safe?
Your privacy is on our top priority and we are doing everything to ensure it. temi offers top regulation and quality standards with smart technology components that protect devices from hacking threats. We encrypt your data when it is sent over the internet and while it is stored in our cloud storage platform. We utilize Amazon Web Services to help create a secure cloud platform. temi's privacy policy can be found here. Additionally, you can turn temi off with the touch of a button when not in use.
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Can temi run over my child or pet?
temi navigates autonomously around your home and has breakthrough algorithms to avoid obstacles, with dynamic path-planning, and 360-degree depth understanding. temi can move around toys, pets and avoid stairs. When temi senses an obstacle it can’t avoid, it simply stops.
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How stable or strong is temi?
temi is as stable or strong as any piece of furniture in the home. temi is as stable as a chair and as strong as a coffee table.
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Is temi safe for kids?
Children's safety is on our first priority. temi is safe for all children, and can be easily operated by children ages three and up. Content that is not prohibited for kids can be authorized by parents.
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Does temi have an age limit?
temi is designed to be very intuitive and can be used by the whole family.
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Does temi send my information to someone else?
No, all of your information is secured. We will not share your information with anyone else and will use your information only to improve your user experience with your temi, We encrypt your data when it is sent over the internet and while it is stored in our cloud storage platform. We utilize Amazon Web Services to help create a secure cloud platform. Amazon's security policies can be found here.
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Does temi have a cloud system?
Yes, temi has a secured and regulated cloud system. We utilize Amazon Web Services to help create a secure cloud platform. Amazon's security policies can be found here.
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Purchasing

When will temi be available?
temi will be available to purchase in 2018. We encourage you to sign-up for our newsletter and follow our social media pages to learn more about temi’s arrival.
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Where do I order temi?
temi will be available for purchase on our website, and in our upcoming New York City retail location.
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Where will temi ship? Will temi ship internationally?
At launch, temi will ship exclusively in the US. Other locations are forthcoming.
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Will you send temi to my house?
Yes, temi will be sent directly to your mailing address.
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The Early Adopters program (EAP)

How can I join the Early Adopters Program?
In November, a beta version of temi will be available to 1,000 Early Adopters while we prepare to launch temi to the larger market in 2018. Learn more, here
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How many people can join the program?
We encourage everyone to join the EAP, and be the first ones to try out temi, we are working very hard to bring the temi experience to each and every applicant.
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How do you pick the people that will join the program?
We are looking for people who share our desire for a personal robot in the home and whom meet our list of specifications. Participants must be US-residents at least 18 years of age or older.
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When will you announce the people that got accepted to the program?
We are currently reviewing submissions and will contact participants as soon as possible. Due to the high volume of submissions we receive, we apologize that we are not able to accept all applicants.
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Technical

Does temi have wireless capabilities?
Yes, temi can connect to your home WiFi network.
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Does temi have Bluetooth capabilities?
Yes, temi is Bluetooth- compatible.
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Do I need to connect temi to my home WiFi network?
Yes, in order to take advantage of temi’s full capabilities, you should connect to your home WiFi network.
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Do I need to add all my contacts?
If you link temi to your phone, your contacts will be added automatically, just like communication apps such as WhatsApp.
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What happens if my personal WiFi network goes out?
temi has its own 4G/LTE card so it will keep running perfectly until the WiFi network becomes available again.
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What operating system does temi have?
temi has an Android operating system.
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Can I connect to temi from my mobile device?
Yes, one of temi’s core features is its mobile remote access.
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How do I turn temi on and off?
Simply press the one top button on temi.
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Mobility

Can temi move on carpets?
temi can move smoothly on any indoor surface, including carpets, hardwood and tiles.
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Can temi climb stairs?
No, but it will stop immediately if it encounters a stairwell using its advanced AI system to prevent it from falling or crashing into anything.
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Can I use temi outside my house?
No, temi is an indoor robot and we encourage you to enjoy it in your home or at your office for maximum performance.
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What can I put on temi’s tray?
temi’s smart tray is designed to charge your smartphone and carry small, light, objects, such as a water bottle, keys, glasses. We advise you to let temi carry things you would let a five-year-old hold comfortably.
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Can temi move it's head?
Yes, temi’s face-tracking mechanism will adjust its screen to you when you use it, so you can enjoy it whether you are standing, sitting or lying down.
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The temi app

What is the temi app?
The temi app enables you to connect to your temi from your smartphone. Using the app, you can virtually move through your home on temi to see your loved ones or just to check that everything is safe.
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Where do I download the app?
The temi app will be available for download on the Apple app store or Google play store. Or you can just scan the QR code placed on temi's box.
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Do I need WiFi to connect the app?
temi can connect through WiFi, Bluetooth, or via its internal SIM card.
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Is the temi app accessible to both IOS and Android users?
Yes.
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Does the temi app work on all IOS/Android devices?
Yes.
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Audio/Visual

Does temi have live-streaming capabilities?
Yes.
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Can I record/store a video from temi’s camera? Where is it stored?
Yes. Simply ask temi to take a video and it will record your best moments at home, which you can share with anyone you want through the temi App. All your personal videos will be stored in the cloud.
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When is temi’s camera on?
temi has two cameras for recording and photographing that turn on only when you ask temi to take a video or when you connect from your personal smartphone. With one click of a button, you can turn off all of tēmi’s cameras.
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Can anyone see me through temi’s camera?
The cameras are secured with top standards and smart technology components that protect the device from these threats.
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Battery

Does temi have a battery?
temi has an 8-hour Lithium Ion battery.
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How long is temi’s battery life?
Eight hours. Then, when temi needs to be recharged it will automatically return to its charging dock.
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How can I tell when the battery is running low?
temi will tell you when its battery is low and will automatically return to its charging dock.
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How does temi’s battery recharge?
temi comes with a docking station, which it returns to when it needs to recharge.
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Compatibility

What kind of devices support the temi app?
All IOS and Android devices.
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What kind of IOS hubs & smart devices does temi connect to?
temi connects to common home systems such as Apple Home, the Google Echo system, Nest, and more. We are always adding new devices and services.
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Does temi connect to social media?
Yes. temi places you at the center of your social media apps to engage on your social media accounts.
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Technical Support

Do you have customer support?
Yes, we have an online customer support tool. Ask your temi to call us through the temi app. Once you receive your temi , a personal agent will be provided to you to support you through any problem you may encounter.
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Do you have a service center?
Yes, and we plan to open additional service centers in both New York and San Francisco in the near future.
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